Privacy Policy — RedAntis Window Installations

Introduction

RedAntis Window Installations (“we”, “us”, or “our”) operates our online platform to provide information about window installation services and to communicate with customers. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our site or contact us. Our business address is Souq Waqif, Next to Msheireb Metro Station, Msheireb District, Doha, Doha Municipality, Qatar. For privacy questions, you may contact us at info@redantis.run.

Data We Collect

We collect information necessary to provide services, communicate with you, and maintain our site. Types of data we collect include:

• Contact information: name, email address, phone number, postal address when you request quotes or schedule services.
• Transactional information: project details, billing and payment information when you engage our services.
• Technical data: IP address, browser and device type, operating system, pages visited, and usage patterns collected through server logs and analytics.
• Communications: messages, emails, and other correspondence you send to us.

How We Use Your Information

We use personal data for the following purposes:

• To provide, maintain, and improve our services and communications.
• To respond to inquiries, schedule appointments, provide estimates, and process orders or payments.
• To personalize and optimize the user experience on our site, including analytics and performance monitoring.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

Legal Bases for Processing (GDPR)

Where applicable, we rely on one or more of the following legal bases to process personal data: consent, performance of a contract, legitimate interests (such as improving services and preventing fraud), and compliance with legal obligations. If you are located in the European Economic Area, you may have additional rights under applicable data protection laws.

Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect technical and usage information. Cookies help provide site functionality, remember preferences, and analyze site usage. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect site functionality.

Sharing and Disclosure

We do not sell personal data. We may share personal data with:

• Service providers and contractors who perform services on our behalf (e.g., payment processors, analytics providers, mailing services).
• Legal authorities, when required by law or to protect rights, safety, or property.
• Other parties in connection with a corporate transaction such as a merger, acquisition, or sale of assets; any successor will assume the information collected by us.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the reason it was collected.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, and data portability. To exercise these rights, please contact us at info@redantis.run. We may need to verify your identity before responding to requests.

Security

We implement administrative, technical, and physical measures intended to protect personal data. While we take reasonable steps to safeguard information, no security measures are completely secure, and we cannot guarantee absolute protection.

International Transfers

Personal data may be processed or stored in countries other than your own. When transferring data internationally, we take steps to ensure appropriate safeguards are in place in accordance with applicable laws.

Children

Our site is not directed to children under 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy and update the "Last updated" date above.

Contact Information

If you have questions or wish to exercise your privacy rights, contact: